Baggage Information

Baggage means a customer’s belongings or personal property deemed necessary or appropriate for wear, use, comfort or convenience during the trip. It includes both checked and unchecked baggage, unless stated otherwise. Items such as medicine, money, jewelry, negotiable papers, securities, valuables and documents will not be included in checked baggage, but should be carried by customer at all times. We recommend that you pack your belongings in proper suitcases to avoid damage to your luggage or its contents during the trip. All Baggage (Checked/Unchecked) must be X-rayed. We remind you to attach an English nametag, address and telephone number as they will be helpful for identification in case your baggage is lost during transportation. Garuda Indonesia offers you a blank nametag free of charge in all check-in counters.

General Baggage Rules

Baggage included in departure as passenger’s baggage may only contain such items or other property of a customer deemed necessary or appropriate for wear, use, comfort or convenience during the trip. Carriers have the right (except for diplomatic bags), but not the obligation, to verify the contents of passengers’ baggage in their presence.

Categories of Baggage

• Checked Baggage
  Checked baggage (also called registered baggage) comprises items that are weighed and carried in the aircraft’s baggage or cargo compartment. Passengers cannot access these items during the departure. These articles are labeled with special baggage tags showing the station of arrival and a serial number. A portion of this tag is attached to the passenger’s ticket for identification purposes only and must be returned at the station of arrival.

• Unchecked Baggage
  Unchecked baggage is put into the overhead compartment or under the seat, according to the aircraft’s interior settings. Unchecked baggage consists of two categories:
  
  a. Free carry on items
  Items carried free of charge in the passenger cabin subject to the passenger’s own supervision and responsibility. These articles are not labeled.
  
  b. Cabin baggage
  Articles carried in the passenger cabin subject to the passenger’s own supervision and responsibility. These articles are labeled. Cabin baggage may only comprise those articles suitable to be carried in the passenger cabin.
  One baggage not exceeding 115 linier cm (L56cm + H36cm + W32cm) weighing in 7 kg
  Note: Special regulations apply for the transportation of fragile, bulky, valuable and diplomatic baggage in the passenger cabin
  c. Pooled Baggage
  When two or more passengers traveling as one party to a common destination point or stopover point via the same departure, present themselves and their baggage for traveling at the same time and place, they will be permitted a total free baggage allowance equal to the combination of their individual free baggage allowance. Baggage exceeding the combined maximum allowance will be charged for excess baggage.
  
  d. Mixed class travel baggage
  For through journeys where the passengers travels partly Business Class and partly Economy Class, the free baggage allowance for each part of the trip is fixed according to each purchased ticket class.

Baggage Weight Concept

Free Baggage Allowance

Passengers are entitled to per person baggage allowance as detailed below. Passengers with checked baggage exceeding the allowance stated below will be charged for excess baggage.  (Please contact Garuda Indonesia’s office for details on excess baggage charges)

International Services (Free Baggage Allowance)

(*) Economy Class Fare exception :

Student/Ethnic fare 30 Kgs.
From Japan to Indonesia or VV 30 Kgs for return ticket and 40 Kgs for one-way ticket.
Entertainer/Labor/Ship’s crew and trainer fare 30 Kgs.

Domestic Services (Free Baggage Allowance)

Incapacitated passengers
Incapacitated passengers may carry free of charge one wheelchair and/ or other assisting devices they are dependent upon.

Combined F, C or Y class travel
For through journeys where the passenger travels partly on F class and partly on C or Y class service, the free baggage allowance on each part of travel will be fixed according to the purchased ticket class; furthermore when a passenger who has paid the F class fare travels on C or Y class service, the free baggage allowance will be according to the F class. In certain cases, because of high excess baggage charges, it is recommended to travel at the F class fare for the whole journey. 

Carry On Items
a. Free carry on items
In addition to the checked baggage allowance, each passenger may carry, without additional charges:

• Hand baggage that fits in the closed overhead rack or under the passenger’s seat with maximum dimensions specified by the carrier. So long as such carry-on baggage has a maximum length of 56cm (22in.), width 45cm (18in.), depth 25cm (10in.) and the maximum dimensions (the sum of the 3 dimensions of each carry on item) do not exceed 115cm (45in.). These dimensions include wheels, handles, side pockets.

• Fully collapsible wheelchair and/or devices for supporting limbs etc. and other specialized equipment to support incapacitated passenger. 

b. Chargeable carry on items
Any unchecked items in addition to the free carry on items are considered as cabin baggage. They must be included into the free baggage allowance. Carriers will limit the acceptance of such other carry-on items in the passenger cabin, conforming to security regulations and/or interline limitations.
Where an item fits the free carry-on items specifications, but does not visibly fit the descriptions, it has to be weighed in and included in the total weight.

Excess Baggage Charges

• International Sector

• Domestic Sector
  2 % from GA Domestic (IDR) O/W Normal Economy Class Fares (YOW)

• Combined Domestic / International Sector
  Except otherwise detailed in specific routing on paragraph 2.A above, excess baggage rate for a combination of domestic and international consisting of two or more sectors will be calculated by using applicable sum local rate. Payment must be made for the whole trip in the airport of first departure by using its Local Selling Currency.

Special Regulation

1. All Sporting Equipments, including but not limited to Golfing, Surf board, Bicycle and Skiing equipments maybe included into applicable passengers Free Baggage Allowance/FBA according to their actual fare paid.
2. Excess baggage of sporting equipment up to first 15 (fifteen) kilograms will be charged at a special rate as follow : 
   • Outbound Australia AUD 6  per kilogram.
   • Outbound Denpasar USD 5  per kilogram.

a. Travel between Australia and Denpasar :

b. Travel other than between Australia and Denpasar is charged 6 (six) kilograms only or actual excess baggage weight if less than 6 (six) kilograms at normal excess baggage rate.

3. The next excess baggage of more than 15 (fifteen) kilograms will be charged at applicable normal excess baggage rate.
4. When the original baggage (excluding sporting equipment) is over the passenger baggage allowance, the excess will be assessed first at normal applicable excess baggage rate.